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Incident information

Paid Rent Through AppFolio and Noticed Unexplained Fees? Learn About Your Options

Information about this incident and a simple way to see if you may qualify to be connected with independent attorneys.

What happened

A class action lawsuit alleges that AppFolio, a property management platform, added convenience or processing fees to tenants' rent payments without proper notice or consent. According to the allegations, these charges were added over multiple years.

Tenants who paid rent through AppFolio have reported fees that they say were not clearly disclosed in their lease agreements or payment portals. The plaintiffs claim this conduct violates consumer protection laws. These are allegations only.

Alleged convenience/processing fees added to rent payments
Alleged lack of adequate disclosure or opt-out options for tenants
Charges allegedly spanning several years

If you paid rent through AppFolio and noticed fees you did not expect, you can see if you may qualify to connect with an independent attorney.

Possible remedies

Possible remedies, if any, depend on the facts of your situation and applicable law and may include, for example, refunds of undisclosed fees. No outcome or payment is guaranteed.

Official source

Read the original public notice or report about this incident (opens in a new tab):

https://topclassactions.com/lawsuit-settlements/lawsuit-news/appfolio-class-action-alleges-hidden-fees-on-rent-payments

See if you may qualify

Paid rent through AppFolio? See if you may qualify to connect with an independent attorney.

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