Information about this incident and a simple way to see if you may qualify to be connected with independent attorneys.
On October 28, 2026, Capital Region Water, which provides water service in the Harrisburg, Pennsylvania area, sent its October electronic billing emails with an additional attachment: a document listing information about thousands of customer accounts. Local news reports put the number at roughly 5,800 accounts. According to the utility's statements, the document included:
Capital Region Water says the document did not contain financial account information, passwords, Social Security numbers or driver's license numbers. The utility has apologized, asked recipients to delete the file, and says it is reviewing the matter. It reminds customers that it will never call, text or email to request passwords or banking credentials.
If you are a Capital Region Water customer who received an October 2026 billing email, you can see if you may qualify to connect with an independent attorney.
Possible remedies, if any, depend on the facts of your situation and applicable law. No outcome or payment is guaranteed.
Read the original public notice or report about this incident (opens in a new tab):
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