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Incident information

Own a Ford Explorer Affected by the Rear Axle Bolt Recall? Learn About Your Options

Information about this incident and a simple way to see if you may qualify to be connected with independent attorneys.

What happened

Ford Motor Company has issued a recall affecting Ford Explorer SUVs (reports cite 2020–2023 and 2020–2024 model years) due to a rear axle mounting bolt issue. According to the recall information, a failure can cause the driveshaft to disconnect, which may lead to a loss of drive power.

The National Highway Traffic Safety Administration (NHTSA) has noted that a fractured bolt can allow the vehicle to roll away while in "Park" unless the parking brake is applied.

Possible loss of drive power while driving
Possible roll-away risk when parked without the parking brake applied
NHTSA and some owners have noted concerns that a software-only fix may not address the underlying hardware issue

If you own an affected vehicle, follow the manufacturer's recall instructions and use the parking brake. If you have experienced steering vibration, clunking noises, or loss of power, you can see if you may qualify to connect with an independent attorney.

Possible remedies

Possible remedies, if any, depend on the facts of your situation and applicable law and may include, for example, repair-related costs. No outcome or payment is guaranteed.

Official source

Read the original public notice or report about this incident (opens in a new tab):

https://www.nhtsa.gov/recalls?nhtsaId=23V675000

See if you may qualify

Own an affected Ford Explorer? See if you may qualify to connect with an independent attorney.

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