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Incident information

Did a Software Update Leave Your Jeep Wrangler 4xe Inoperable? Learn About Your Options

Information about this incident and a simple way to see if you may qualify to be connected with independent attorneys.

What happened

Owners report that an over-the-air (OTA) software update intended to patch the telematics system left multiple Jeep Wrangler 4xe plug-in hybrids without drive power. Some owners report being unable to use their vehicles a week later.

  • Owners report the initial update caused a loss of propulsion, and that a second update push worsened the problem
  • Owners report confusing version information and delayed support from Stellantis
  • Forum and news reports describe similar failures across multiple owners

If your Wrangler 4xe was affected, you can see if you may qualify to connect with an independent attorney.

Possible remedies

Possible remedies, if any, depend on the facts of your situation and applicable law and may include, for example, repair, towing or rental costs. No outcome or payment is guaranteed.

Official source

Read the original public notice or report about this incident (opens in a new tab):

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Own an affected Wrangler 4xe? See if you may qualify to connect with an independent attorney.

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