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Incident information

Charged Monthly by MyIQ After Paying $1 for IQ Test Results? Learn About Your Options

Information about this incident and a simple way to see if you may qualify to be connected with independent attorneys.

What happened

Consumers in the US and Europe report that after paying a small fee of $0.50–$1 to view IQ test or quiz results on MyIQ, they were enrolled in recurring monthly charges of approximately $24.99–$31.97 (commonly $29.99, or €29.99–€30) without clear consent or disclosure of the recurring nature. Consumers say auto-renewal terms appeared only in fine print or emails while payment cards were saved for automatic billing.

Reported hidden fees and unclear auto-renewal terms
Reported lack of in-app cancellation and ignored support emails
Reported billing after cancellation attempts and disputes
Reported refusal of full refunds or partial credits only

Complaints include 284–290+ on sikayetvar.com, plus Trustpilot, ScamPulse, Reddit and forums, including from SC, MO, NM and MI.

Possible remedies

Possible remedies, if any, depend on the facts of your situation and applicable law and may include, for example, refunds of unauthorized charges. No outcome or payment is guaranteed.

Official source

Read the original public notice or report about this incident (opens in a new tab):

https://www.reddit.com/r/Scams/comments/1p7bqrw/has_anyone_actually_gotten_a_refund_from_myiq/

See if you may qualify

Were you charged by MyIQ? See if you may qualify to connect with an independent attorney.

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