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Incident information

Charged Monthly After a "One-Time" PDF Tool or IQ Test Ad? Learn About Your Options

Information about this incident and a simple way to see if you may qualify to be connected with independent attorneys.

What happened

Consumers in the US and elsewhere report recurring charges of $39.98–$49.99 (or local equivalent) after responding to Instagram ads for PDF tools or online IQ tests. Consumers say what was presented as a one-time purchase or free trial converted into a subscription without clear consent.

Reported lack of prominent auto-renewal disclosure at checkout
Charges on bank and credit card statements (including Navy Federal and other US issuers) with little or no confirmation email
Reported cancellation flows that failed or were ignored
Reported denied or delayed refunds

Complaints increased in early September 2026 (122+ for PDF Guru, with more for Testora, MyIQ and similar services). No major active litigation was reported as of the original report.

Possible remedies

Possible remedies, if any, depend on the facts of your situation and applicable law and may include, for example, refunds of unauthorized recurring charges. No outcome or payment is guaranteed.

Official source

Read the original public notice or report about this incident (opens in a new tab):

https://www.sikayetvar.com/en/pdf-guru-us

See if you may qualify

Were you charged after a PDF or IQ test offer? See if you may qualify to connect with an independent attorney.

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