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Incident information

Suno Pro or Premier Subscriber Affected by the September 2026 Terms Changes? Learn About Your Options

Information about this incident and a simple way to see if you may qualify to be connected with independent attorneys.

What happened

Suno AI subscribers on Pro and Premier plans report that Terms of Service changes effective in early September 2026 restricted downloads, commercial use, and access to music they generated under prior terms. Users report library items being placed behind a paywall, new download limits, non-rolling tokens, and changed credit costs.

Some users also report being re-enrolled in paid plans after the company issued free-month offers for earlier billing errors, charges continuing through Apple billing after cancellation attempts, unanswered support emails, and refused refunds.

  • Reported restrictions on previously generated songs
  • Reported new download caps and changed credit pricing
  • Reported recurring charges after free-month offers
  • A subreddit poll with hundreds of responses reflecting cancellations

Possible remedies

Possible remedies, if any, depend on the facts of your situation and applicable law and may include, for example, refunds of subscription fees. No outcome or payment is guaranteed.

Official source

Read the original public notice or report about this incident (opens in a new tab):

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