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Incident information

Charged for Uber One Without Signing Up? Learn About Your Options

Information about this incident and a simple way to see if you may qualify to be connected with independent attorneys.

What happened

Uber users in the United States, Canada (including Metro Vancouver) and elsewhere report being enrolled in Uber One premium membership without their knowledge or consent. Users say recurring monthly charges appeared for months, often unnoticed.

Reported automatic enrollment without clear consent or disclosure
Reported recurring billing over multiple months that was difficult to cancel
Reported partial refunds (typically one month) rather than full reimbursement
Similar reports on Reddit and social media

No class action had been filed as of the original report.

Possible remedies

Possible remedies, if any, depend on the facts of your situation and applicable law and may include, for example, refunds of unauthorized membership charges. No outcome or payment is guaranteed.

Official source

Read the original public notice or report about this incident (opens in a new tab):

https://www.ctvnews.ca/vancouver/article/bc-uber-users-claim-they-were-billed-for-premium-service-without-consent/

See if you may qualify

Were you charged for Uber One? See if you may qualify to connect with an independent attorney.

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